Product Features Power: 12W (4 * 3W) Speaker size: 42mm Signal to noise ratio: ≥ 60dB Frequency response: 90Hz-20KHz Impedance: 4Ω Power supply: lithium battery Battery capacity: 4000mAh Play time: 12-20h Playback mode: Bluetooth / TF Card / AUX Box material: Wood
– Are the product photos real?
Yes, All the products displayed are 100% real, And photos are all taken by ourselves, But there are some color shading because of the monitors.
– When will you ship my order?
Generally most of our products are in stock, your order will be shipped out within 1-5 days, you payment is verified by Aliexpress, But in case of any hot products are temporarily out of stock, we’ll contact you to ask an extension or change other items or any of your suggestion.
– How long can I receive my order?
Free shipping by Singapore post usually taker 15-60 days, And it takes even longer for some remote country, Such as Brazil,Chile, Syria and so on, maybe need 90 days, Please be patient if you don’t get the goods. if you wanna get the package soon you can choose EMS, DHL, UPS or other express service, but please contact us to add extra shipping cost for quick delivery.
About Aftersale Warranty
– How about the quality of the item?
We are official shop in Aliexpress, All of our product in our shop are 100% original, And we will check the goods carefully before shipping and try our best to make sure the item are good.
– How about refund/replacement?
(1) If there are any probems of the product, please contact us in 3 days after you received, if the goods are in your possession over 4 days, it is considered used and we can’t make sure that you can get a refund or replacement, but our product have half year warranty, if not human damaged, please contact us, and offer the problem video to us, we will check it for you.we will offer fix or change service.
(2) All returned items must be put in the original package and a true tracking number is required, please specific reason for the return and your aliexpress order ID. we will refund you when we received the package of your return with original condition and package with all components.
(3) Return shipping should be paid by the buyer.
We depend on your satisfaction to success, Therefore your feedback is definitely important to us, if you are happy with your purchase,please leave positive feedback and we also will leave a positive review for you as well.
If you are not satisfied with your product, please contact us before you leave negative feedback. we will try our best to solve the problem for you, ensure you will have a good shopping experience.
About Customes Tax
Generally we value our product about 30% the retailing price. Because different countryhave different custom policy, we just follow most of the country’s situation, so if your country have special custom rule,please let us know your requirement before we ship it out,and once your package catch by the custom office, we can offer the commercial invoice to help you clear custom duty, if you refuse to get the package due to the high tax, we also can not refund you, so please check your country’s custom policy carefully, before you place a order, thanks for your help!